Shipping Policy
Delivery is available only to valid addresses in the United States. Every U.S. order receives Free standard shipping, without an order-value threshold.
Shipment Visibility
A tracking number is supplied for each dispatched order. Carrier scans can require a short activation period before movement appears.
Fulfillment Window
We prepare an order in 1–2 business days, Monday through Friday, excluding U.S. public holidays.
Address or Delivery Concerns
Enter a complete U.S. address at checkout and contact customer care promptly about damage, a wrong or missing item, or a delivery-status concern.
Cancellation, Returns, and Tax
An order can be cancelled before shipment. After dispatch, the Refund Policy controls returns and exchanges. Taxes are collected as required by applicable law.
Carrier Transit Estimate
Standard delivery is estimated at 4–6 business days after carrier acceptance. Weather, carrier capacity, peak periods, and an incomplete address can affect that estimate.
How to Reach the Merchant
Merchant name: Simplemodern
Email for support: Support@simplenoodxz.shop
Customer-care phone: 9415441676
Physical address and standard return destination: 3534 158th St, Flushing, NY 11358, US
Customer-care schedule: Monday to Friday, 9:00 AM–5:00 PM in the store's local time (America/New_York).