Refund Policy

Our 30-day no-reason return and exchange standard begins when an order is delivered. Within that window, a customer may ask to return or exchange an eligible item without stating a reason.

Cancellation Before Dispatch

A customer may request cancellation before shipment. Once the order has shipped, this Refund Policy governs the available return or exchange.

Return Transportation Is Covered

We send a prepaid return shipping label, and the merchant pays the return cost for a change-of-mind or other no-reason request. The same merchant-paid arrangement applies to damaged, defective, incorrect, missing, or other quality-issue merchandise.

Request and Authorization

Reach customer care before mailing anything. We will review the request, confirm the next steps, and identify the return destination shown in the merchant details below.

Condition of an Eligible Return

Unless a quality issue is involved, return the item with its original packaging, accessories, and purchase evidence and without avoidable wear or damage. A defect or fulfillment error will be evaluated according to the condition received.

Exchanges and Refund Timing

An approved exchange is available in the same 30-day period. For a refund, we inspect the return and issue the approved amount to the original payment method; allow 5–10 business days after issuance for the financial institution to post it.

No-Reason Return Exclusions

Custom-made goods, clearance items or Final Sale goods, gift cards, and opened intimate or hygiene-sensitive items are not eligible for a no-reason return. Those limits do not restrict a customer's applicable rights when an item is damaged, defective, incorrect, or missing.