Contact Us

Our customer-care channel assists with product details, orders, payments, delivery, returns, exchanges, and privacy requests.

When Support Is Available

The service schedule is Monday to Friday, 9:00 AM–5:00 PM in local store time (America/New_York). A message arriving outside that schedule is reviewed in the next service period.

Information to Include

For order assistance, provide the order number and a short explanation, but never email a complete card number. A cancellation before shipment may be requested; after shipment, follow the Refund Policy.

How to Reach the Merchant

Merchant name: Simplemodern

Email for support: Support@simplenoodxz.shop

Customer-care phone: 9415441676

Physical address and standard return destination: 3534 158th St, Flushing, NY 11358, US

Customer-care schedule: Monday to Friday, 9:00 AM–5:00 PM in the store's local time (America/New_York).